Ask your customer data anything.
Lars is your AI assistant for customer success. Track YOUR metrics, predict churn 30-90 days ahead, and know exactly which accounts need attention—just by asking.
Your metrics. Your rules.
Most CS platforms force you into their health scoring model. Stanna lets you track ANY metric that matters to your business—via CSV, API, or direct integrations.
Connect Any Source
CSV upload for bulk imports, REST API for automated syncing, or direct integrations. Your data, your way.
Automatic History
Every upload creates a time-series snapshot. Track trends automatically with no manual work required.
Threshold Alerts
Set critical and warning levels. Get notified when metrics fall outside acceptable ranges.
Track ANY metric that matters to your business:
Never miss a threshold violation
Set thresholds for any metric. Get instant alerts when clients fall outside acceptable ranges—before small issues become churn risks.
Critical vs Warning Levels
Set two threshold levels: critical (red) when health score is also low, and warning (amber) when the metric alone is concerning. Prioritize your response based on severity.
Lars Analyzes Violations
Ask Lars "Which clients have metric violations?" and get instant analysis with recommendations. It knows your thresholds and explains exactly what's wrong and what to do about it.
Automatic Health Impact
Custom metric violations automatically influence overall health scores. When NPS drops below threshold, health scores reflect it—giving you one unified view of client risk.
Everything you need to prevent churn
AI-powered insights, real-time health monitoring, and seamless integrations—all in one platform.
Lars AI Assistant
Chat with your portfolio data. Ask questions, get insights, and receive action recommendations—all in natural language.
Predictive Health Scores
Real-time health monitoring with AI-powered churn predictions 30-90 days ahead.
Multi-Source Intelligence
Aggregates data from Gmail, HubSpot, and more. One unified view of customer health.
Actionable Analytics
Beautiful dashboards with sentiment trends, engagement metrics, and renewal pipelines.
Connects with your tools
Aggregate customer data from everywhere they interact with you
More integrations coming soon
Or connect via our REST API for custom integrations
Start chatting with Lars today
Join hundreds of CS teams using AI to predict churn, save accounts, and drive retention.